Establishing a reason for change is an important aspect of embarking down the path of alternative provider investigation.  

The telecoms market is ever changing with new products and services released on a regular basis.  The majority of companies may not have the resources to keep abreast with these new advances and therefore do not establish whether or not their business may have an advantage by procuring these new advances.

In addition to new products and services, existing telecoms issues and pain points may well be impacting your business productivity.  The Network Union look to understand your existing telecoms services using a thorough approach which takes into account:

Topology, resiliency and diversity.

Applications, performance and importance.

Quality of Service.

Network statistics including latency, jitter.

Contracts, service levels.

Support.

Change requests.

Billing.

Account & Service management

Presales & Post sales.

Using this approach, we identify strengths and weaknesses and align them with an initial high level review of the market place. This high level review includes workshops to upskill key members of your staff in technology areas of interest.  If there’s a reason to change we move forward with TNU Procure.  If not, that’s OK too..