BT Business Secure SD-WAN Explained: Fortinet, Meraki and Service Model Options
Buyer guidance
BT describes its SD-WAN portfolio as “Secure SD-WAN” — but what does that actually mean for a UK business evaluating the service? This page explains what BT Business Secure SD-WAN includes in practical terms, how Fortinet and Meraki relate to that conversation, what managed and co-managed service models involve, and what you should clarify before requesting a quote.
At a glance: BT Business Secure SD-WAN
Summary
On this page
What Secure SD-WAN means in practice
How BT combines networking and security into one managed service
What this page helps you decide
The specific buyer decisions this page is designed to support
Fortinet and Meraki in the conversation
How each vendor relates to the Secure SD-WAN service
Service model options
What managed and co-managed mean in operational terms
Managed vs co-managed comparison
Responsibility matrix and practical differences
What to clarify before quote stage
Questions and inputs that should be resolved before requesting pricing
Decision logic
Structured if-then guidance for your next step
Example business scenarios
Four illustrative profiles with pathway guidance
Price your requirement →
Open the BT SD-WAN pricing calculator
What BT Business Secure SD-WAN means in practice
Practical interpretation
BT uses the term “Secure SD-WAN” to describe its managed SD-WAN service where security capabilities — such as next-generation firewall, intrusion prevention, application control and, at advanced tiers, full SASE — are integrated directly into the SD-WAN platform rather than delivered as separate, bolt-on products.
In practical buyer terms, this means:
What “Secure” adds
- Security is built into the SD-WAN appliance at each branch — not separate hardware
- Advanced licence tiers include cloud-delivered security (SASE) with ZTNA, CASB and SWG
- Branch traffic can be inspected locally rather than backhauled to a central firewall
- The security capabilities available depend on the vendor and licence tier selected
What it does not mean
- It does not mean every deployment automatically includes SASE or ZTNA — these require advanced licence tiers
- It does not mean security is identical across all five vendor platforms — each vendor has a different security architecture
- It does not replace the need for a security policy conversation — you still need to define what security capabilities your estate requires
- It does not guarantee a specific compliance outcome — confirm compliance requirements during the design phase
The BT Business website describes its SD-WAN service with five vendor platforms, fully managed or co-managed options, and integration with BT’s own underlay infrastructure (BTnet leased lines, FTTP broadband and cellular). The “Secure” element refers to the integrated security capabilities within the SD-WAN overlay, not a separate security product.
What this page helps you decide
Scope
This page is specifically about understanding what BT Business Secure SD-WAN involves and preparing to engage with the right level of clarity. It is designed to help you answer these questions:
Buyer decisions supported by this page
This page does not cover cost factors (see BT SD-WAN cost factors), the broader Managed WAN vs SD-WAN decision (see Managed WAN vs SD-WAN comparison), or a detailed vendor-by-vendor comparison (see BT SD-WAN vendors: Fortinet vs Meraki).
Where Fortinet and Meraki fit in the BT Secure SD-WAN conversation
Vendor context
BT lists five SD-WAN vendor platforms. For UK multi-site businesses engaging through the BT Partner Channel, the two most commonly discussed are Fortinet and Cisco Meraki. Each vendor brings a different security and operational architecture to the Secure SD-WAN conversation.
| Dimension | Fortinet within BT Secure SD-WAN | Meraki within BT Secure SD-WAN |
|---|---|---|
| Role in the service | Provides the SD-WAN overlay with integrated NGFW security | Provides the SD-WAN overlay with cloud-managed branch infrastructure |
| Security approach | Single-vendor security fabric — NGFW, IPS, application control built into the appliance | Integrated MX appliance security with Cisco Umbrella cloud security integration |
| SASE capability | FortiSASE — ZTNA, CASB, SWG, sandboxing (advanced licence tier) | Cisco Umbrella SIG — SWG, CASB, DNS-layer security (Secure SD-WAN Plus tier) |
| Branch scope | SD-WAN + firewall on one appliance; separate switches and APs available | One-box branch: SD-WAN + LAN + Wi-Fi + IoT from a single cloud-managed platform |
| Management dashboard | FortiManager for policy; FortiAnalyzer for analytics | Meraki cloud dashboard — browser-based, single pane for all Meraki infrastructure |
| Buyer profile fit | Security-first organisations needing advanced threat protection and granular control | Operationally lean teams wanting unified branch management with simpler oversight |
Important: The table above shows how each vendor relates to the BT Secure SD-WAN conversation. It is not a feature-by-feature product comparison. For a detailed vendor comparison, see BT SD-WAN vendors: Fortinet vs Meraki.
What service model options matter
Service model explanation
BT describes its SD-WAN services as available in fully managed or co-managed options. The service model determines how operational responsibility is divided between BT and your internal team. This is a commercial and operational decision — not just a technical one.
Fully managed
- BT owns network design, deployment, monitoring, firmware updates, security patching and policy changes
- Your team has dashboard visibility but does not make day-to-day configuration changes
- 24/7 NOC monitoring with BT-led incident response
- All changes go through BT via change request
- Suited to organisations without a dedicated network operations team
Co-managed
- BT handles platform maintenance, firmware updates, security patching and infrastructure-level incident response
- Your team has direct dashboard access for policy changes, application prioritisation and day-to-day adjustments
- Faster operational agility — no need to raise a change request for routine modifications
- Requires internal team capability for ongoing management
- Suited to organisations with a capable internal IT or network team
The choice between managed and co-managed is not just about control — it affects how quickly you can respond to operational needs, how much internal resource you need, and what the ongoing service scope looks like commercially. Confirm service model availability for your chosen vendor platform during the quote process.
Managed vs co-managed: practical differences
Comparison
| Responsibility area | Fully managed | Co-managed |
|---|---|---|
| Network design and deployment | BT | BT |
| Platform maintenance and firmware | BT | BT |
| Security updates and patching | BT | BT |
| 24/7 NOC monitoring | BT | BT |
| Infrastructure incident response | BT | BT |
| Policy changes and modifications | BT — via change request | Customer — direct access |
| Application prioritisation | BT — via change request | Customer — direct access |
| Day-to-day operational changes | BT | Customer |
| Dashboard access | Read-only visibility | Full management access |
| First-line troubleshooting | BT | Customer before escalation to BT |
Note: Service model availability may vary by vendor platform. If you expect to change between managed and co-managed during the contract, confirm contract flexibility at workshop or quote stage. For a deeper exploration of managed vs co-managed and how it relates to vendor choice, see the vendor page.
What should be clarified before quote stage
Pre-quote guidance
BT Secure SD-WAN is configured per deployment. Before requesting a quote, resolving the following questions will produce a more focused and accurate commercial conversation.
Security scope
Vendor preference
Service model
Branch infrastructure scope
Compliance and regulatory
Estate readiness
Decision logic
Next step guidance
Use these structured paths to determine your next step.
Workshop or calculator?
Who benefits most from a workshop first
Workshop recommended
- Buyers evaluating both Fortinet and Meraki who need platform comparison
- Organisations unsure about managed vs co-managed
- Buyers with SASE, ZTNA or compliance-driven security requirements
- Estates with complex or mixed requirements that benefit from pre-quote design input
- First-time SD-WAN buyers who want to understand the operational model
Who can go straight to the calculator
Calculator ready
- Buyers with a clear vendor preference (Fortinet or Meraki)
- Organisations with defined site count, connectivity mix and bandwidth requirements
- Teams that already understand managed vs co-managed and have a preference
- Buyers who want a quote request generated quickly
- Organisations renewing or replacing existing MPLS who have already evaluated SD-WAN architecture
Example business scenarios
Illustrative profiles
These are illustrative buyer scenarios to help you identify which elements of BT Secure SD-WAN are most relevant to your situation. They are not customer case studies.
Scenario A
Security-first organisation needing integrated threat protection
This buyer needs the “Secure” in Secure SD-WAN to include ZTNA, CASB and SWG at every branch. A workshop will confirm that the Fortinet Advanced licence tier meets the specific security policy requirements.
Scenario B
Multi-site retailer needing a unified branch platform
This buyer values operational simplicity over advanced security depth. Meraki’s cloud-managed dashboard and one-box branch platform fit the requirement. The estate is well-defined, so the pricing calculator is the right next step.
Scenario C
Growing business unsure about vendor and service model
This buyer is in the early evaluation phase. A workshop will walk through Fortinet and Meraki capabilities, demonstrate managed and co-managed dashboards, and help narrow the vendor and service model choice before entering the pricing process.
Scenario D
Experienced IT team wanting co-managed SD-WAN with policy control
This buyer knows they want co-managed. If the vendor preference is clear, the calculator is the right next step. If the team wants to compare FortiManager vs Meraki dashboard before deciding, a short workshop will resolve the vendor question.
Quote readiness checklist
Readiness
Before using the BT SD-WAN pricing calculator or requesting a workshop, having these inputs ready will produce a more focused conversation.
- Total number of sites requiring SD-WAN
- Circuit type preference per site (leased line, broadband, cellular)
- Bandwidth requirements per site type
- Backup circuit requirements (if any)
- Vendor preference: Fortinet, Meraki or open to discussion
- Security requirement: standard branch security or full SASE (ZTNA, CASB, SWG)
- Management model preference: managed or co-managed
- Preferred contract term (12, 24, 36 or 60 months)
- Hub or data centre connections (if any)
- Greenfield deployment or migration from existing WAN
- Any specific compliance, regulatory or integration requirements
- Branch infrastructure needs beyond SD-WAN (LAN, Wi-Fi, IoT)
Watch-outs
- “Secure SD-WAN” does not mean SASE is automatically included. SASE capabilities (ZTNA, CASB, SWG) require advanced licence tiers — confirm which tier you need during scoping.
- Security capability varies by vendor. Fortinet and Meraki have different security architectures. The security features available depend on which vendor and licence tier you select.
- Co-managed requires internal capacity. Choosing co-managed gives your team direct dashboard access — but also means your team is responsible for day-to-day policy management.
- Service model availability should be confirmed per platform. BT describes managed and co-managed options, but specific availability may vary by vendor. Confirm during the quote process.
- Branch convergence differs between vendors. Meraki includes LAN, Wi-Fi and IoT in one platform. Fortinet focuses on SD-WAN and security — additional branch infrastructure is separate.
Frequently asked questions
FAQ
The Network Union has operated as an Authorised Partner of BT since 2012. Commercial and contracting arrangements should be confirmed during quote review. For more information about The Network Union’s partner status, see BT Authorised Partners.
