What is BT Cloud Voice?
A cloud phone (also called cloud voice, hosted voice, or a cloud-based business phone system) delivers business calls over the internet rather than traditional phone lines. BT Cloud Voice is BT's cloud phone system for UK businesses, available from £7.95 per user per month through a BT Authorised Partner.
BT Cloud Voice is a cloud-based phone system offered by BT (British Telecommunications) that allows businesses to manage and make telephone calls using the internet, rather than traditional phone lines. It is a virtual phone system that can be accessed from anywhere, using a computer or smartphone.
Some of the benefits of using BT Cloud Voice are:
- Cost-effective: It eliminates the need for expensive on-premises PBX (private branch exchange) systems and can reduce call costs.
- Flexibility: It allows employees to make and receive calls from any location, as long as they have an internet connection.
- Scalability: It can easily be scaled up or down to meet the changing needs of the business.
- Advanced features: It includes features such as call forwarding, voicemail, call recording, and caller ID.
- Easy to manage: It can be managed and administered through an online portal, making it easy to set up and maintain.
Overall, BT Cloud Voice is a good solution for small and medium-sized businesses that want to have an efficient and flexible phone system without the need of investing in expensive equipment or infrastructure.
Cloud phone questions
What is a cloud phone?
A cloud phone is a business phone service where calls, voicemail, and features run in the cloud rather than on equipment in your office. Users make and receive calls from a desk phone, a laptop app, or a mobile app over an internet connection.
Is BT Cloud Voice a cloud phone system?
Yes. BT Cloud Voice is BT's hosted cloud phone platform for UK businesses, replacing on-premise PBX hardware with a subscription service managed in the cloud.
What is the difference between a cloud phone and VoIP?
VoIP is the underlying technology that carries voice over the internet. A cloud phone is a full phone service built on VoIP, adding business features such as voicemail, call routing, call recording, and integration with apps like Microsoft Teams.
Do I need special equipment for a cloud phone?
No. Users can make calls from a softphone app on any laptop or mobile, or from an IP desk phone that plugs into the network. Existing phone numbers can usually be ported across.
How much does a cloud phone system cost in the UK?
BT Cloud Voice starts from £7.95 per user per month for the Essentials plan. You can get an exact quote in 60 seconds using the BT Cloud Voice pricing calculator.